Presales Best Practices: How to Step in When a Colleague Is Out Sick
Homerun Presales co-founder and CRO Brian Lewis was on a call yesterday with Homerun customer Mike Donahue, VP Client Services at Cloudwave. What Mike told Brian was MUSIC TO OUR EARS!
Homerun Presales co-founder and CRO Brian Lewis was on a call yesterday with Homerun customer Mike Donahue, VP Client Services at Cloudwave.
Mike told Brian the following, and it was MUSIC TO OUR EARS:
“David was out sick, and I was able to jump on 4 of his calls for deals that I knew nothing about. Because of Homerun, I didn’t miss a beat. Having all our presales info in one place and this exact scenario of jumping in to assist when someone is out of the office was part of how we justified Homerun. You guys are delivering exactly what we needed!”
Why was this MUSIC TO OUR EARS 🎶?
As long-time presales practitioners, we LOVE hearing about presales done right. 👏
In CloudWave’s case, they are leveraging their Homerun presales workspaces and newfound presales data to:
✅ REDUCE FRICTION IN THE SALES CYCLE
They didn’t need to reschedule a demo just because someone was out sick 📆. Someone else was able to step in and come up to speed in an instant by reviewing the deal’s presales workspace 💻.
✅ ENSURE THAT NOTHING SLIPS THROUGH THE CRACKS
All their presales data and info was in one place… what do we know; what are the highlights; what’s outstanding; what’s time sensitive; what are my warning signs and gotchas. Got it. Ready to go! 👍
✅ STAY ON TOP OF EVERY DEAL, EVERY DAY
David will eventually get better and come back to work; he’ll know exactly what was done, learned, and promised across his deals in his absence; he’ll pick things back up like nothing ever happened. 😅
Strong work CloudWave team! 💪
This was also MUSIC TO OUR EARS because… we simply LOVE hearing how Homerun helps our customers become high performing presales teams. 🙌
It’s why we do what we do. 😎
Do you want your presales team to be able to step in for colleagues at a moment’s notice? Talk to one of our presales experts about about how Homerun can help. Click here to get started!
