Building Relationships During the (Pre)Sales Cycle
Check out Brian Lewis (Homerun Presales Co-Founder and CRO) and Ramzi Marjaba (Founder and Podcast Host of We the Sales Engineers) talk about how to build relationships during the (pre)sales cycle. Critical skills for every SE/SC/SA! ๐
Episode # 253 โRelationships Are Not Built Overnight, But They Start With A Questionโ covers a lot of ground, including:
โ Ideas on building relationships with customers
โ How mindfulness helps in being present in conversations
โ Approaches to first meetings with potential customers
โ How to get customers to actually talk
โ Strategies for talking with customers who donโt seem too eager to talk
โ How to keep customers talking when they have started to engage
โ The importance of providing context to your discovery questions
โ Why the roles of everyone in a sales call should be clearly defined beforehand
โ How to work smoothly even with team members you donโt easily jibe with
โ The process of building relationships with customers after the first meeting
โ The importance of taking notes during calls
โ Drawing a line between manipulative and helpful behavior
โ How the pandemic improved how sales are done
โ The benefits of meeting customers in person
โ How many meetings it takes to build a โrealโ relationship with a customer
โ Balancing the art and science of sales engineering
Link to the show: https://wethesalesengineers.com/253-relationships-are-not-built-overnight-but-they-start-with-a-question/
Do you want to build better relationships with prospects with a better presales process? Talk to one of our presales experts about about how Homerun can help. Click here to get started!