Building Relationships During the (Pre)Sales Cycle

Check out Brian Lewis (Homerun Presales Co-Founder and CRO) and Ramzi Marjaba (Founder and Podcast Host of We the Sales Engineers) talk about how to build relationships during the (pre)sales cycle. Critical skills for every SE/SC/SA! 😊

Brian Lewis and Ramzi Marjaba during We The Sales Engineers podcast

Episode # 253 “Relationships Are Not Built Overnight, But They Start With A Question” covers a lot of ground, including:

✅ Ideas on building relationships with customers

✅ How mindfulness helps in being present in conversations

✅ Approaches to first meetings with potential customers

✅ How to get customers to actually talk

✅ Strategies for talking with customers who don’t seem too eager to talk

✅ How to keep customers talking when they have started to engage

✅ The importance of providing context to your discovery questions

✅ Why the roles of everyone in a sales call should be clearly defined beforehand

✅ How to work smoothly even with team members you don’t easily jibe with

✅ The process of building relationships with customers after the first meeting

✅ The importance of taking notes during calls

✅ Drawing a line between manipulative and helpful behavior

✅ How the pandemic improved how sales are done

✅ The benefits of meeting customers in person

✅ How many meetings it takes to build a “real” relationship with a customer

✅ Balancing the art and science of sales engineering

Link to the show: https://wethesalesengineers.com/253-relationships-are-not-built-overnight-but-they-start-with-a-question/


Do you want to build better relationships with prospects with a better presales process? Talk to one of our presales experts about about how Homerun can help. Click here to get started!

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